HCL @ USAA as IT Svc Desk - IT Svc Desk HCLTech Employee Review

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

Data Center Exposure Free lunch in cafeteria at Mesa location Can have a lot of downtime Not aggressively tracking you on everything Job is not difficult

no free lunch for other locations in valley Pay could be better Only contracted to work with the data center company, HCLTech could potentially lose the contract not directly employed by data center company. No benefits if working through an agency, only paid holidays if direct HCL. Management is a bit scattered.