Great company, but it's retail... - Anonymous employee H E B Employee Review

3.0
Mar 16, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

benefits, management is expected to treat Partners respectfully, job security, provide great customer service with affordable prices- not a lot of competition

Cons

it's retail- so, mainly retail hours, customer service- while this is usually my favorite part of the job, people have been extremely difficult to deal with lately- I'm not sure if it's the economy or what, but come on, people, it's groceries... please take your frustration out somewhere else.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good pay, fun environment. Rewarding work.

Cons

some customer can get aggressive.

1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

10% off HEB stuff. That's it...

Cons

NO FULL-TIME OFFER! The recruitment process at H-E-B Digital is deeply frustrating and appears to lack integrity. Despite having relevant internship experience and receiving positive feedback during the interview process, I found that the company’s hiring strategy seems entirely reliant on prioritizing individuals recently laid off from FAANG companies. It feels as though they are not genuinely interested in developing new talent or giving equal consideration to qualified candidates who don't fit that specific profile. Advice for Management: Be transparent with applicants regarding your hiring criteria. It is demoralizing to waste time and emotional energy interviewing when the process feels like a box-checking exercise. If you are not actually hiring, do not string candidates along with positive feedback. The current approach reflects poorly on the company’s values and brand. Recommendation: If you are not a recent layoff from a major tech firm, I would suggest looking elsewhere. It appears to be their business model to prioritize those specific candidates over others, regardless of your personal qualifications or positive performance during interviews.

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