Pay - Customer Support Agent Gymshark Employee Review

4.0
May 9, 2023
Recommend
CEO approval
Business outlook

Pros

Benefits, Hybrid, Free Lunch, Free Drinks, Good people

Cons

Low Pay, No room for growth, Repetitive work,

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Gymshark Response
3y
Hi, thank you for taking the time to share your feedback with us on Glassdoor. We know we aren't perfect, and we are always striving to better ourselves, so we are grateful for your openness and honesty. We frequently use recognised sources of market data when rewarding employees, as well as inviting our employees to share their feedback on pay annually, as this ensures our pay and perks are employee driven. We have also made some great steps forward this year, especially after rolling out our Performance Culture Roadshow. This aims to provide our employees with the necessary tools they need to progress both personally and professionally, and we are already seeing the benefit of this for our employees! We would love to have the opportunity to discuss the points you've raised in further detail. If you'd be up for working with us, please reach out to one of our representatives at glassdoorresponses@gymshark.com. We hope to hear from your soon!

Explore other reviews about Gymshark

5.0
Jan 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gymshark really sticks to its core values. The people are awesome and great to work with. Excellent work-life balance.

Cons

As a UK-based company, working in the United States is tough sometimes. We often get information late from our UK partners. The company definitely needs to build out its US office more and add more vital job functions.

1
3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

uniform allowance was really great

Cons

managers do not trust employees and micro manage

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