No training, awful pay and terrible upper management - Guitar Repair Tech Guitar Center Employee Review

2.0
Jul 15, 2025
Recommend
CEO approval
Business outlook

Pros

-You get to work on a lot of interesting instruments and meet some very cool people. -The discount, if you can afford to utilize it at the level of pay they provide and still afford to live.

Cons

-Grossly unorganized in every way and at every level -Very low pay for position requiring a trade skill -No training. Like, at all. Not for repair and maintenance skills, not for the POS system or Greenscreen or anything else. Literally none. Not very little. None. -The benefits package is terrible. -Incredibly poor upper management. (Store manager and above) -Very corporate minded environment. -Low amount of *honest* communication. I.e. there’s a lot of beating around the bush.

Explore other reviews about Guitar Center

5.0
Jul 16, 2025
Recommend
CEO approval
Business outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
See reviews by: Helpful|Rating|Date|All