If you plan to work here, know what you're getting into. - Department Manager Guitar Center Employee Review

2.0
Feb 27, 2010
Recommend
CEO approval
Business outlook

Pros

It's a pretty fun place to work. I rarely had an awful day.

Cons

It is EXTREMELY difficult to make money at Guitar Center - particularly in the drum shop. Drums are marked up at a lower margin, we get less traffic than other departments, and drums are a bigger investment than most other instruments, making them harder to sell. Worse still, at some stores, if you don't meet your goals, you lose your job. Guitar Center advertises an environment that supports working musicians, but, if you're any good at your job like I was, you won't be permitted to take weekend evenings off for gigs. Don't misunderstand my criticism - it makes sense that a business wants its star players working during peak hours, but a musician's peak (and often exclusive) working hours are weekend evenings. The bottom line is: if you want to be a musician, don't plan on working at Guitar Center for long. It's fine to get some discounted gear and make some connections, but it's simply not conducive to a music career.

Explore other reviews about Guitar Center

5.0
Feb 5, 2026
Recommend
CEO approval
Business outlook

Pros

*friendly environment *great discount deal *lots of opportunities to connect *Good opportunity to get comission *Tour Leave

Cons

*hours / shifts get cut *Sometimes understaffed, sometimes overstaffed *Competitive salaries because of selling Protection Plans, Credit Card Applications and Lessons

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

2
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