Smoke and Mirrors - Anonymous employee Guitar Center Employee Review

2.0
Jul 22, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Super smart and passionate people who love what they do!

Cons

Executive leadership is so out of touch with modern retail it’s incredibly depressing. No money being spent on PPC, SEO, and Social is a joke. They expect everyone to do 10 jobs and pay for 1. We are expected to work tirelessly with incredibly antiquated systems and get absolutely no help but all the blame when sales are down. Our competitors are completely annihilating is but we hang on to our legacy and base our decisions on fear vs potential.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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