Worst place to work, even worse to shop at - Department Manager Guitar Center Employee Review

1.0
Apr 19, 2012
Recommend
CEO approval
Business outlook

Pros

- employee discount is decent - you get to work with some truly awesome people - being around gear all day

Cons

- "comission" structure is completely useless - you're expected to do the work of 10 people - idiot managers and supervisors - no respect for personal issues - no respect for the customers

Explore other reviews about Guitar Center

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

See reviews by: Helpful|Rating|Date|All