Great benefits overshadowed by toxic management practices - Single Point of Contact (SPOC Agent) Guild Mortgage Employee Review

1.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Generous PTO and sick leave

Cons

Deceptive management. Toxic retention practices. Lies about positions and opportunities. Will tell you that everything is going great and then suddenly tell you that there is a complaint against you, but refuse to provide date and nature of the complaint nor will they allow you to review the complaint at all (no remedial training, not assistance, just termination to hire new people)

Explore other reviews about Guild Mortgage

5.0
Apr 16, 2026
Recommend
CEO approval
Business outlook

Pros

Very organized, lots of help lines and depts available. Big company with a small feel.

Cons

Lots of meetings. You have to be selective with what you want to participate in.

2.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Well established, offices throughout the country. Have plenty of coaching and training available especially if you are willing to pay for it. Benefits are pretty reasonably priced.

Cons

Overly bloated corporate structure, company margins are high and baked into your rates. They pay a lot of people high salaries that don't contribute a lick to helping the life blood of the company, their LO's originate loans. Give you a minimum wage base on a drawback. So you can get yourself in a hole if you have a month without any closings.

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