customer service - Anonymous employee Guardian Protection Employee Review

1.0
Aug 5, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

part of large corporation - received insurance

Cons

Extremely unhappy customers (& employees). Constant customer complaints reported to BBB, state government agencies, and on-line complaint lines..... Management did not care & would not correct

Explore other reviews about Guardian Protection

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance is nice, very human and enjoyable staff/management, a culture of community

Cons

Weekends off are hard to come by due to the nature of the job. But PTO is available and management is flexible

1.0
Jun 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Comprehensive benefits Generous amount of PTO

Cons

Income does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.

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