Customer Care Team - Customer Service Representative Guardian Protection Employee Review

4.0
Jul 23, 2019
Recommend
CEO approval
Business outlook

Pros

They really appreciate your hard work. It’s also very hands on training, so some computer knowledge and call center experience will definitely put you at an advantage. Management truly cares and will make sure you have a hand in succeeding. This also comes with working hard to take care of the customers. There is also incentives to continue to do well and tons of resources to help you gain knowledge on the job. Wonderful PTO, health care benefits, along with retirement, life insurance, and short term disability.

Cons

The pay could be better. Lots of management changes currently, causing a little bit of turbulence with the departments.

Explore other reviews about Guardian Protection

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance is nice, very human and enjoyable staff/management, a culture of community

Cons

Weekends off are hard to come by due to the nature of the job. But PTO is available and management is flexible

1.0
Jun 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Comprehensive benefits Generous amount of PTO

Cons

Income does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.

See reviews by: Helpful|Rating|Date|All