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      Guardian Life

      Engaged employer

      Guardian Life reviews

      It’s not as good as they make it seem. - Member Service Representative Guardian Life Employee Review

      1.0
      Jul 28, 2025
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a Monday through Friday job

      Cons

      Metrics across the board are unobtainable because they constantly change and it’s your fault if you are not in their bubble of times. Unrealistic expectations across the board.

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      5.0
      May 21, 2026
      Regional sales director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and ramp time. Always investing in growth.

      Cons

      Back room team can be slow.

      2.0
      Jun 18, 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent flexibility for hybrid model.

      Cons

      Strong push for AI to be used everywhere in the company, but there is no understanding of the consequences. Lip service for modernization while broken processes are simply ignored for unproven 'innovation' with technology. Discussions through the grapevine to significantly cut headcount. Poor workplace culture.

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