People Count? Except their Employees - Customer Service Representative Guardian Life Employee Review

3.0
Jul 8, 2025
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Decent pay. Flexible time off.

Cons

No support. Sink or swim.

Explore other reviews about Guardian Life

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

2.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Decent flexibility for hybrid model.

Cons

Strong push for AI to be used everywhere in the company, but there is no understanding of the consequences. Lip service for modernization while broken processes are simply ignored for unproven 'innovation' with technology. Discussions through the grapevine to significantly cut headcount. Poor workplace culture.

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