Odd Business Practices - Broker/Planholder Customer Representative Guardian Life Employee Review

3.0
Feb 3, 2016
Recommend
CEO approval
Business outlook

Pros

Decent pay, lots of vacation time, awesome dental, life and disability benefits, adoption assistance, management is easy to talk to, opportunities to move throughout the company

Cons

They have very odd business practices in regards to employee time off. You are given 14 vacation days and 2 floating holidays to start off with. Which is a lot. However, if you can't make it into work for some reason other than being sick (or all of your sick time is used up) you better make sure that you have vacation days available or you're getting written up. For instance, there was a horrible wind storm this winter that took out power, caused massive damage, and left some people unable to get to work. Because it was toward the end of the year many of these people had used up their vacation time, and regardless of it being a natural disaster they got written up. When written up you can't take unaccrued vacation for 6 months, can't be promoted, can't get raises, ranking drops to the bottom of your department so if there's a shift bid and you have an awesome shift you'll probably lose it. They also require overtime, but rarely is it paid correctly. It's also very difficult to keep track of since overtime is paid in areers, and you won't see it until next paycheck. When it's on your paycheck it just shows an amount, not how many overtime hours it's counting, so if you had a correction plus regular overtime on your check it is really difficult to determine if it was paid correctly.

Explore other reviews about Guardian Life

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Pto is unlimited and paid holidays

Cons

Pay is under the market

4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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