Excellent Place to work at - Customer Service Executive Guardian Life Employee Review

4.0
Aug 16, 2021
Recommend
CEO approval
Business outlook

Pros

The team is really cooperative and when it comes to supporting the employees in terms of mentally or monetary the company always takes care of it.

Cons

As far as I can think there is nothing to mention here.

Explore other reviews about Guardian Life

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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