Miserable experience, fighting an old war in a new world - Branch Manager Guaranty Bank Employee Review

The company was stagnant, stuck in old ideas and expectations of staff, no longer relevant after the minor banking collapse of the GFC. The company failed to innovate to address the concerns and needs of customers post GFC, reduced staffing hours, and increased sales expectations at a time when the overall industry trends showed that consumers were not interested in switching banks, or opening a new account, especially not interested in moving from a large financial institution to a small, inside-a-grocery-store bank with legitimacy and solvency issues of its own.