Great people but disorganized - Customer Success Manager GrowthSpace Employee Review

3.0
Oct 2, 2023
Recommend
CEO approval
Business outlook

Pros

- The people at Growthspace are genuinely fantastic. Happy, upbeat people in every team that make work enjoyable. - The size of the company means that you'll have lots of experience with different projects to help improve the company. - The pay is pretty solid here. Many people have unlimited time off as well, which is great. - Occasional team meet-ups/business trips

Cons

- The processes and procedures internally are just really immature. Meaning, that they haven't had enough time to refine them into a well-oiled set of efficient processes and procedures. Many times you don't know what to do and communication between teams to get certain steps of your job done can take huge amounts of time because of the disorganization. - Job security here seems to be low. Turnover has been quite large over the past year and that may be due to the L&D/HR tech space being particularly susceptible to recessions, but that's something to keep in mind. - Promised growth opportunities in the future may have to be taken with a grain of salt, as my previous point has affected the company greatly.

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5.0
Jan 11, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing place for folks who like to live fast and hit hard

Cons

none that I can think of, tbh

4.0
Nov 13, 2025
Recommend
CEO approval
Business outlook

Pros

Good hourly pay in comparison to other large-scale companies that provide 1:1 coaching; well-matched coach to coachees, organized communication from management to coaches; coachees are engaged, offers flexibility of schedule and location, rewarding work

Cons

Low frequency of matches - some months I am busy and other months there are no notifications of matches; I wish I could have a more regular schedule of coachees. Sometimes difficult scheduling sessions with coachees, they can fail to communicate outside of sessions and there is no other way of contacting them outside of email, unless they offer other forms of contact.

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