High turnover - Customer Service Representative GroupSource Employee Review

1.0
Mar 2, 2025
Recommend
CEO approval
Business outlook

Pros

Good coworkers to work with

Cons

Bad management. High turnover, do not appreciate employees

Explore other reviews about GroupSource

1.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Low customer service/facing interaction Free food in office regularly

Cons

Minimum diversity this is a white office, low chances of lasting if you’re young or POC Pay is salary but still counted and managed in hourly High turnover, not from quitting, they fire people constantly, tenured employees always on medical leaves Hybrid schedule is not honoured Poor supervision poor management Unable to apply for new positions for a whole year Poor culture Basically everything advertised with job board is a lie Unclear expectations, goals and priorities are always shifting No training get in and figure it out yourself Unless you’re desperate believe the reviews and just keep looking

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