A great company to gain experience but not to build a future. - Call Center Agent Group 1 Automotive Employee Review

3.0
Sep 2, 2014
Recommend
CEO approval
Business outlook

Pros

The experience to add to your resume, pay is decent for work load, schedule is flexible as long as you don't want weekends off.

Cons

You will work every Saturday unless you call out; They don't rotate weekends and will deny any Saturday time-off request, including unpaid time off. Team leads can be very messy, everyone gossips in the call center which causes unwanted stress; upper management are very petty; if you misspell a word while typing an email, it's a problem yet they don't want you taking your time to proof read your messages. It's not a bad company but don't work in the call center; I hear accounting is much different

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

They offer employee stock benefits.

Cons

The workplace culture has deteriorated significantly over the past few years. What was once an organization employees were proud to be part of has become an environment where morale is consistently low and many employees feel disengaged and dissatisfied. The changes in leadership and culture have had a noticeable negative impact on the overall employee experience. Based on my experience, I would encourage prospective employees to avoid at all cost.

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