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      Group 1 Automotive

      Engaged employer

      Group 1 Automotive reviews

      Great 1st Job (Beware if You Have Experience) - Service Coordinator Group 1 Automotive Employee Review

      3.0
      Apr 13, 2021
      Service coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of your coworkers can be very friendly and inviting.

      Cons

      Management is very deceitful and petty; they will leave you out to dry. This job is a basic call center, however they are pushing to make it more "professional" without taking the necessary steps towards professionalism. Benefits are not in affect until after a year of service, however during the orientation it was disclosed at 90 days. I left after 6 month (180 days) without any benefits. The "bonuses" you can earn are EXTREMELY difficult to achieve, even for me a top performer. In all, if you are fresh out of high school or just turned 18, then go ahead and work here, however if you have ANY sort of work experience, then stay clear of Group 1 Automotive.

      Explore other reviews about Group 1 Automotive

      5.0
      Jun 12, 2026
      Corporate office
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, really smart people, nice location, hybrid schedule, work-life balance

      Cons

      Workload, not enough people for the job

      1.0
      Jun 15, 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      They offer employee stock benefits.

      Cons

      The workplace culture has deteriorated significantly over the past few years. What was once an organization employees were proud to be part of has become an environment where morale is consistently low and many employees feel disengaged and dissatisfied. The changes in leadership and culture have had a noticeable negative impact on the overall employee experience. Based on my experience, I would encourage prospective employees to avoid at all cost.

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      Group 1 Automotive Response
      1w
      Thank you for sharing your experience. We understand how important a positive, supportive work environment is and take feedback like this seriously. At Group 1 Automotive, our values of Integrity, Transparency, Teamwork, Professionalism, and Respect are core to how we operate. We are committed to living these values every day and continuously improving the employee experience. We encourage employees to share concerns through the appropriate channels so we can listen and address them constructively.
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