Service Writer.....Don't Do it! You would be better off in any other minimum wage position - Anonymous employee Group 1 Automotive Employee Review

1.0
Jul 2, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

With the apparent high volume of daily transactions taking place and the Fortune 500 Status of this Company, the opportunities for a successful career seemed promising.

Cons

Long Hours, Hostile Co-workers, Low Pay, "Sink-or-Swim" attitude towards new trainees, The point of sale system consists of a plethora of archaic and extremely inefficient programs and sub-programs that must all be learned accessed independently . Not long after being hired, I came to the realization that the lack of training was and intentional rather than a inherent condition that just needed improvement. 66 hours expected per week - no overtime. The ill-tempered technicians and testy customers were easy to deal with compared to the truly ugly demeanor of peers and supervisors.

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

They offer employee stock benefits.

Cons

The workplace culture has deteriorated significantly over the past few years. What was once an organization employees were proud to be part of has become an environment where morale is consistently low and many employees feel disengaged and dissatisfied. The changes in leadership and culture have had a noticeable negative impact on the overall employee experience. Based on my experience, I would encourage prospective employees to avoid at all cost.

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