Watch your back! - Customer Service Representative Group 1 Automotive Employee Review

2.0
May 20, 2017
Recommend
CEO approval
Business outlook

Pros

Steady paycheck Close to home Predictable overtime Room for advancement, parallel moves within company Monthly bonuses Nice break rooms and lunchrooms

Cons

Micromanaged to the point of causing undue anxiety and stress. Bonuses almost impossible to get, and your team leads bonus reflects if you got a bonus or not. You are just a number, and they fire for anything, especially quality. I was fired and the state determined that I was unfairly fired and I'm getting benefits.

Explore other reviews about Group 1 Automotive

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

The people we work with.

Cons

General sales manager is trash and will bring down the dealership very soon.

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