Sterling McCall Buick/GMC, Sterling McCall Acura, Ft. Bend Toyota - ALL need improvements! - Anonymous employee Group 1 Automotive Employee Review

1.0
Mar 8, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They were located close to home, their computer systems are easy to work with, the base pay WAS kinda good in the beginning.

Cons

Like all car "stealerships", they are constantly changing the pay plans to short the employees out of pay. The Buick store doesn't have enough business to go around for any service advisor to make a decent paycheck. The Toyota service department is run like a "Keystone Cops" movie...the customers basically come and go as they please, without adhering to their appointments, then complain about the long waits, and later kill you on your customer satisfaction survey...which kills your paycheck. Acura was alright, but management is kinda two-faced, has an attitude, and is difficult to work with.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, really smart people, nice location, hybrid schedule, work-life balance

Cons

Workload, not enough people for the job

1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

They offer employee stock benefits.

Cons

The workplace culture has deteriorated significantly over the past few years. What was once an organization employees were proud to be part of has become an environment where morale is consistently low and many employees feel disengaged and dissatisfied. The changes in leadership and culture have had a noticeable negative impact on the overall employee experience. Based on my experience, I would encourage prospective employees to avoid at all cost.

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