Working Here is a Big Mistake - Anonymous employee Grill'd Employee Review

I complete regret accepting the offer to work at Grill'd. Toxic workplace on all levels. You are overworked and under rewarded with impossibly high expectations. You are expected to master stations with barely any training - and if you ask for clarification management get frustrated. The introduction of the membership system made mystery shops impossible to pass, especially in high traffic, touristic areas. Was on a Trainee contract which is pretty much as scam for them to underpay and overwork you. You were expected to complete the training in your own time. Managers/Team leaders obviously pick favourites and give them preferential treatment while singling others out for the same behaviours. Management (obviously had issues) and took out their frustration with the demanding nature of the restaurant on the new employees frequently. Instead of addressing problems head on, they often make comments behind your back (which is counterproductive for your growth as an employee). Due to the high turnover rate there is barley any employee culture. Long-term employees barely talk to the newer employees (less than a year) making you feel completely alone on 8 hour shifts. I hope the chain flops xx.