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Gregory & Appel Insurance

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Get Your Experience Then Leave - Customer Service Representative Gregory & Appel Insurance Employee Review

3.0
Oct 18, 2023
Recommend
CEO approval
Business outlook

Pros

Location. It’s nice to take walks on the Canal when you need a break. Lots of lunch options. Department events and the Christmas party were always fun. Good for someone starting out in insurance. Get your experience then leave. There are other companies that will compensate you WELL. I met so many sweet, sweet, people here that deserve better and will be greatly missed!

Cons

If you’re not a fan favorite, do not expect to grow in your career. Just expect to do the same job for years. Even if you work during lunch, put in a ton of extra time and effort, blood, sweat and tears, do not expect a pay raise of more than 1-2% each year. I have heard of multiple people being skipped over promotions because they do too well where they are. Theyre putting in the work thinking theyre going to move forward. They aren’t. And of course, they’re not getting their fair share of pay either. They will tell you that they are paying based on market value. They are not. I should not be making 2 dollars less as someone who has worked at least five years longer than me. You can find the same job, at a more organized company, for at least 10-20k more and with more WFH opportunities. I think current employees just got a “hush up, here’s your money” raise. But it’s still not up to market value. Right now they’re hybrid. 3 days in office. But I can almost guarantee they’re going to start 4 days in office if not back to all in office days. I hope they’re extremely open about this and don’t spring it on current employees. It may seem like this company knows what’s going on. But it was disorganized the whole time I worked there. And it’s a shame because there’s so much talent, knowledge and kindness under that roof. I wanted to root for this company. I thought this was going to be my place to retire at. But it just was not sustainable. I am still rooting for you all from the sidelines!

Explore other reviews about Gregory & Appel Insurance

5.0
Sep 11, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company goes above and beyond with incredible benefits like tuition reimbursement, free life insurance, company-paid disability, pet insurance, and more. The perks are next level — from chair massages and fresh fruit to epic Halloween decorations, chili cook-offs, holiday parties, and even the occasional booze truck! 🍻 The hybrid schedule (3 in-office, 2 remote) offers great flexibility — and the office itself is seriously cool, with views of downtown Indy and actual art gallery vibes. You’ll often catch a laugh in one of the social hubs… or maybe see the President roaming the halls in a half-deflated unicorn costume. 🦄 We're 100% employee-owned with profit sharing, and leadership — from direct managers to execs — is genuinely supportive and excited about the future. I’ve found my work home here and plan to stay until retirement!

Cons

Honestly the only con is the drive can sometimes take awhile but that’s a combo of rush hour and construction that never ends.

3.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

Inclusion, not micromanage. Family time considered

Cons

Low pay, to much turn over

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