Steer Clear - Anonymous employee Green Citizen Employee Review

1.0
Jan 2, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule, nice co-workers, good overall concept.

Cons

Low pay, treatment of employees, unsafe work environment, poor company culture, expectation to work long hours but not being paid for them. The only time anyone was offered more money was when they threatened to leave. Additionally, if you worked more than 40 hours (which many were expected to) they were refused overtime pay. The company got away with this for almost 10 years, now many employees are salaried to continue to overwork and underpay their employees. Every employee starts out as an independent contractor (which as someone else reviewed, is illegal). OSHA, The EPA, Fire Department and any other health / safety organizations would have a field day with the facility. The fire alarms weren't tested until the company tried for e-Stewards certification after two years in the building. And the inside alarms didn't sound. Almost all fire extinguishers are blocked as are almost all safety walking lanes. The individuals tasked with safety over the years were given no real teeth reinforce safety protocol. Also there are tens of thousands of pounds of batteries illegally stored and possibly hidden in the facility. 'Divide and Conquer' is not an effective philosophy to be used on the employee base. Teamwork is discouraged, instead all employees are expected to meet quota (many unrealistic) and quantity over quality is also discouraged. Inventory and e-stores are overstocked with low selling items for the single reason of bragging how many items are in them. Taking time to build and sell higher quality product for better revenue is discouraged since it could mean employees may not meet their quota. Lastly on this subject, proper training and (until VERY recently) quality control on titling, listing items, picture taking was rampant. It became about warm bodies to drone on with the work, rather than properly training employees to monitor their listing. This does not mean employees are not competent, it simply means they were not trained well. Having no Human Resources department, the employees suffer from sexual harassment, a lack of buffer between management and employees and mishandling of employee injury claims. An HR consultant was recently brought in for the sole purpose of making sure everyone's files were up to date with confidentiality documents as well as a document that essentially said the company was not liable for employee injury if hurt on the job.

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Green Citizen Response
10y
We have hired a HR consultant with over 2 dozen years of experience to review and upgrade all practices. It is a startup in saving the environment. Like all startups, everyone is wearing many hats and then to work long hours. Don't know what it means by "Divide and Conquer". All departments have to work as a team other wise no business customers or consumers could have been served.

Explore other reviews about Green Citizen

5.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Pay was good and training was incredible. Great emphasis on tech. Great environmental company.

Cons

Nothing. Mr. Kao is a great trainer.

1.0
Dec 19, 2025
Recommend
CEO approval
Business outlook

Pros

Friendly workmates. Located in Burlingame, a very good city to work in.

Cons

It’s honestly the CEO who is the main problem at this company. He tends to squeeze every possible ounce of work out of employees to maximize profits, with very little concern for how that impacts people on a personal level. Expectations keep getting raised, but there’s almost no support, appreciation, or understanding in return. Extended hours are treated like the norm, and work‑life balance is clearly not a priority. He often comes across as extremely inconsiderate, especially when it comes to workload, personal time, and basic respect for employees. Instead of motivating people, this leadership style creates constant pressure, burnout, and low morale. It makes what could be a decent job feel unnecessarily stressful and draining. I eventually left to join a direct competitor, and the difference is night and day. I now have better pay, a healthier work‑life balance, and leadership that actually values its employees. Looking back, leaving was absolutely the right decision.

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