SALARY sucks! They start you out at $40k ($20/hr) and you make 1% commission AFTER you hit 80% of your yearly budget. Then when they think you're deserving and proven yourself they bump your salary down to $35k and you make 3% commission. They dont give you any raises throughout the year to reflect inflation.
Competition beats us across the board of most criteria; customer service, logistics, competitive prices, etc. The only thing Graybar is good at is buying giant warehouses and dumping money into products they think will sell. But they fall behind on accuracy of reporting so you dont really know what you have stocked. A shipment might come into your warehouse and the team cant even get it recieved within 2 days to get that same material out the door.
All in all, this horse is dying due to internal compensation issues, customer services issues, and not being able to outperform the competition.