The best of both worlds with Graybar.....small company feel backed by corporate muscle. - Customer Service Graybar Employee Review

4.0
Jun 18, 2008
Recommend
CEO approval
Business outlook

Pros

It's a very large employee owned company that has been around for over a 100 years and provides security, financial stability, and opportunities if you're willing to work hard for it. The way it's structured, you could work in any of it's locations nationally because of it's consistency on how the internal operations work. The local branches have a smaller close knit culture with the backing of a corporation and because it's employee owned, you not only had first hand knowledge of how the company was financially doing, you got to share in the profits as well. The atmosphere was fast paced yet casual and friendly.

Cons

The new software system could be quite cumbersome and confusing at times. It had a lot of reporting capabilites but it could be information overload, especially when you were just trying to enter a simple order. At times you were expected to do a lot of different tasks that may or may not be part of your core compentency and training was not always available.

Explore other reviews about Graybar

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Strong department leadership in current role

Cons

Many senior team members with decades of stored brain knowledge that is hard to share

3.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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