Sales Center - Pittsburgh - Inside Sales Representative Graybar Employee Review

1.0
Aug 11, 2018
Recommend
CEO approval
Business outlook

Pros

Free daily parking Resume builder

Cons

Calling on 500-1,000+ businesses across several states (that have done little to no business with the company and in most cases have never heard of it), only to then turn over the top accounts that you build up to outside reps. $35k starting salary, commissions come from sales but the “zeros to heroes” accounts get reassigned to outside sales representatives after they start purchasing a certain amount. No team comradery as turnover is extremely high. Promotion to outside sales entails starting completely over with new accounts and tossing established business away, only to start at same $35k salary & rebuilding business to try to start earning commissions again.

avatar
Graybar Response
7y
Thank you for leaving a comment. We are sorry your experience did not reflect an ability to grow and progress within Graybar. We strive to make an environment where each employee can be successful and enjoy their careers here. We encourage our team members to speak with their managers or HR regarding their concerns so that they may be addressed.

Explore other reviews about Graybar

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Strong department leadership in current role

Cons

Many senior team members with decades of stored brain knowledge that is hard to share

3.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

1
See reviews by: Helpful|Rating|Date|All