Inside Sales Representative 2 - Inside Sales Representative II Graybar Employee Review

3.0
May 13, 2016
Recommend
CEO approval
Business outlook

Pros

Good working environment. Team effort with regards to helping each other. Friendly staff. Name recognition. Lots of internal resources to help, however you have to go on a scavenger hunt to find them.

Cons

Grossly underpaid in this position. For the same amount of work required an employee can find a position elsewhere making 50-100% more in salary. Bare bones minimal training, you learn on the fly. Normally I am okay with this, but when you sell hundreds of thousands of skus it is sink or swim from the word go.

Explore other reviews about Graybar

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Strong department leadership in current role

Cons

Many senior team members with decades of stored brain knowledge that is hard to share

3.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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