3.0
Jun 23, 2026
Current employee, more than 1 year
London, England
Recommend
CEO approval
Business outlook
Pros
Grainger is a good way to get into the industry, with a friendly team environment and decent autonomy once you understand the building. You can manage your own day, build confidence dealing with residents, and gain solid operational experience that helps you progress into wider roles.
Cons
The workload is extremely heavy, with constant resident pressure, high email volume, and no ability to focus on one task at a time. Support can be inconsistent, and when colleagues underperform the entire workload falls on you, leading to burnout. The environment is reactive, progression is slow, and the pay does not match the level of responsibility or stress expected in the role.