Fake It Till You Make It - Account Manager Gradient (NY) Employee Review

Great location, very flexible and remote-friendly environment, an amazing team with a positive energy, and exciting projects with well-known luxury brands.

Office is located on the second floor, and it would be even better with a view over NYC.

The greatest asset of this company is the staff. The Creative and Production teams are composed of dedicated professionals who are truly responsible for the company’s foundational success. There is a strong sense of mutual support at the execution level.

The management style is unsustainable and could be described as toxic. Leaderships often focuses on optics for company partners at the expense of internal team health. Specifically, there is a lack of trust regarding workload management, rather than addressing systemic bottlenecks or unrealistic timelines, management often defaults to granular oversight of hours, yet simultaneously scrutinizes the team for the amount of time recorded. This creates a high-pressure culture that leads to burnout and diminishes morale.