DO NOT WORK HERE - Registered Behavior Technician Gracent Employee Review

1.0
Nov 4, 2020
Recommend
CEO approval
Business outlook

Pros

Rewarding to be apart of the growth/progression of clients

Cons

-Lack of communication skills: this place has NO communication skills and the entire atmosphere has a passive aggressive tone. Instead of coming to you, the office will send a mass email to staff and call you out in a very micro aggressive manner. Any concerns or questions you have are immediately dismissed and I have seen coworkers of mine be reprimanded for asking simple questions or voicing concerns. I’m not sure who would feel comfortable in that sort of work space but it didn’t go well for me. -Scheduling is absolutely horrific. Completely unpredictable, inconvenient, and inconsistent. They are beyond unorganized and it reflects in their scheduling! -Compensation: they will NOT keep their promise in regards to raises! I was told that when I passed my RBT exam I would be granted a raise. Instead, I was told that I would not get anything yet other coworkers who started AFTER me and had even less experience than me were given raises. This was a great concern of mine. -PTO: if you have any person circumstances to get taken care of, make sure you let them know two weeks in advance or you will not receive PTO. This means if you have an immediate emergency that just came up, you will somehow need to make sure to alert them two weeks prior to get paid for that day. I had ONE issue that needed to be take care of for ONE day and was chewed out and reminded that PTO requests needed to be made two weeks in advance, regardless if it had just come up the day before. Basically, make sure you have a perfect life and working here shouldn’t be a problem. -Favoritism: this is PCTs main problem. They show clear favoritism amongst employees and have no shame about it. Very hostile and competitive work space because of this!

Explore other reviews about Gracent

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

I love coming to work. Everyone is committed to our kids. We all work together and support each other,

Cons

Some days and managing some behaviors can be hard.

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Gracent Response
1mo
Thank you for sharing your experience! We're thrilled to hear that you love coming to work and feel supported by your team. One of the things we're most proud of is having people who are deeply committed to helping children succeed and who work together to support one another along the way. We also appreciate your feedback about recognition. Celebrating our team members and the incredible work they do is important, and we're always looking for new ways to show our appreciation. Thank you for everything you do for the children, families, and teammates around you. For any additional feedback, questions, or concerns, we encourage you to communicate with your Clinical Director, Area Director, or HR at hr@gracentcares.com.
5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

-Leadership is super approachable and easy to talk to -Lots of growth opportunities especially for RBTs/BCBAs -You’re given space to try new ideas and build your skills -Supportive, team-oriented culture across all centers -Flexible scheduling and great PTO/benefits -BCBA billables are easy to hit and really good bonus opportunities

Cons

-no cons to note, just always growing and refining things as they go

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Gracent Response
1mo
Thank you for taking the time to share your experience. We're honored by your feedback and especially appreciate your comments about our leadership team, growth opportunities, and culture. Creating an environment where team members feel supported, heard, and empowered to grow is something we work hard to achieve, and it's rewarding to hear that reflected in your experience. We believe some of the best ideas come directly from the people working with children and families every day. Providing opportunities for team members to develop new skills, take on leadership responsibilities, and contribute innovative ideas is an important part of who we are as an organization. Your comment about continuing to grow and refine is one we wholeheartedly agree with. We are always looking for ways to improve, learn, and better support both our employees and the families we serve. Thank you for being part of that journey and for everything you do for the children, families, and teammates around you. For any additional feedback, questions, or concerns, we encourage you to communicate with your Clinical Director, Area Director, or HR at hr@gracentcares.com.
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