Do Not Recommend - Anonymous employee Gracent Employee Review

1.0
Dec 6, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is higher than other clinics, but inconsistent and ever-changing last- minute scheduling was frustrating.

Cons

-schedules and hours were inconsistent, schedules sent out last minute and changes to schedule occur throughout the workday, as well - due to lack of coverage, therapists could have 2 clients at a time, therapy is supposed to be 1:1 (parents are unaware when their kids are doubled-up) - management will use intimidation when employees tell them they cannot stay late with such short notice - job descriptions are not clear, employees were expected to take on more roles randomly created, “new expectations” were added throughout employment - behavior protocols were not updated or provided which caused therapists to be inconsistent with treatment plans - employees were not valued at this company, as the company expect their employees’ lives only revolve around their business

Explore other reviews about Gracent

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

I love coming to work. Everyone is committed to our kids. We all work together and support each other,

Cons

Some days and managing some behaviors can be hard.

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Gracent Response
1mo
Thank you for sharing your experience! We're thrilled to hear that you love coming to work and feel supported by your team. One of the things we're most proud of is having people who are deeply committed to helping children succeed and who work together to support one another along the way. We also appreciate your feedback about recognition. Celebrating our team members and the incredible work they do is important, and we're always looking for new ways to show our appreciation. Thank you for everything you do for the children, families, and teammates around you. For any additional feedback, questions, or concerns, we encourage you to communicate with your Clinical Director, Area Director, or HR at hr@gracentcares.com.
5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

-Leadership is super approachable and easy to talk to -Lots of growth opportunities especially for RBTs/BCBAs -You’re given space to try new ideas and build your skills -Supportive, team-oriented culture across all centers -Flexible scheduling and great PTO/benefits -BCBA billables are easy to hit and really good bonus opportunities

Cons

-no cons to note, just always growing and refining things as they go

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Gracent Response
1mo
Thank you for taking the time to share your experience. We're honored by your feedback and especially appreciate your comments about our leadership team, growth opportunities, and culture. Creating an environment where team members feel supported, heard, and empowered to grow is something we work hard to achieve, and it's rewarding to hear that reflected in your experience. We believe some of the best ideas come directly from the people working with children and families every day. Providing opportunities for team members to develop new skills, take on leadership responsibilities, and contribute innovative ideas is an important part of who we are as an organization. Your comment about continuing to grow and refine is one we wholeheartedly agree with. We are always looking for ways to improve, learn, and better support both our employees and the families we serve. Thank you for being part of that journey and for everything you do for the children, families, and teammates around you. For any additional feedback, questions, or concerns, we encourage you to communicate with your Clinical Director, Area Director, or HR at hr@gracentcares.com.
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