Scam - CRS Specialist Govassist Employee Review

1.0
May 17, 2023
Recommend
CEO approval
Business outlook

Pros

The only pro is that is remote

Cons

They scam people by overcharging for their services. Do not clarify to their clients that they are not affiliated with the US government. Do not apply if you have at least a bit of human decency since you are going to see vulnerable and poor people wasting their money on their service and they do not let you offer a refund unless the client explicitly asks for it. They only pay 6 dollars an hour while they are over charging clients.

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Govassist Response
3mo
Thank you for sharing your perspective and for the time you spent with GovAssist. We note your comment regarding the remote setup, which continues to be a key aspect of how our teams operate. Regarding the concerns raised, GovAssist operates as a third-party support service, and this is disclosed throughout the application flow, including prior to payment and within the required authorization step completed by applicants. Our role is to assist with preparation, review, and guidance, while all government decisions and fees remain separate. Compensation structures and service pricing reflect different aspects of the business, including operational support, infrastructure, and the scope of services provided. As the organization has developed over time, internal processes, communication, and service frameworks have continued to evolve. We appreciate your time with GovAssist and wish you the best moving forward.

Explore other reviews about Govassist

5.0
Mar 26, 2025
Recommend
CEO approval
Business outlook

Pros

Remote Work Opportunities ✅ Competitive Pay & Benefits ✅ Fast-Paced Environment – Good for those who enjoy dynamic and challenging work. ✅ Growth Potential – Possible opportunities for promotions and skill development. ✅ International Exposure – Opportunity to interact with clients from various backgrounds.

Cons

Challenging Customers – Dealing with frustrated clients or complex cases can be draining. Strict Performance Metrics – May have quotas or strict KPIs to meet.

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Govassist Response
3mo
Appreciate you putting this together so clearly. It’s great to see your perspective on the remote setup, exposure to international clients, and the opportunities to develop skills in a fast-paced environment. Those are all core parts of how the role is structured. You also highlighted the demands that come with the position, particularly around handling complex cases and meeting performance expectations. In service-focused roles, those elements are closely tied to maintaining consistency and quality, though we understand they can be challenging day to day. Your suggestions around scheduling flexibility, improving workflows, and strengthening escalation processes are practical and well noted. Thank you for the time and contribution you made during your time with GovAssist, and I wish you continued success ahead.
4.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

- High Salary - Flexible Time - Easy Tasks

Cons

Management quickly get rid of employees suddenly depending on business income

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