Great Company - Customer Service Representative GovStrive Employee Review

4.0
Aug 9, 2023
Recommend
CEO approval
Business outlook

Pros

Excellent company to work for if you are looking to expand your knowledge of Federal HR.

Cons

Pay isn’t competitive. Can only work remotely 2 days out of a month. No flexible schedule.

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GovStrive Response
2y
Thank you for taking the time to provide your candid feedback on Glassdoor. We greatly appreciate your willingness to share your thoughts, as both current and former employees' insights are invaluable to us at GovStrive. We consider every piece of feedback as an opportunity for continuous growth and improvement. Creating an environment that empowers our employees to excel and realize their full potential is of paramount importance to us. Our commitment to fostering career advancement and internal promotions is a cornerstone of our company. We firmly believe that our employees are the backbone of our success, and we are dedicated to supporting their aspirations. Your observations about pay, remote work policies, and scheduling flexibility are sincerely noted. We understand that these aspects play a significant role in your experience, and we genuinely appreciate your perspective. I would personally welcome the opportunity to engage in a more in-depth conversation about these matters to gain a comprehensive understanding of your concerns. Please don't hesitate to reach out to me directly at cjones@govstrive.com or by phone at 478-239-6868. I am fully committed to listening and committed to further enhancing the GovStrive work environment. Once again, we thank you for sharing your insights, which contribute to our ongoing efforts to provide an exceptional workplace for all. Warm regards, Clint Jones Human Resource Director, GovStrive

Explore other reviews about GovStrive

5.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work and promotes employees from within.

Cons

Contract based, so work volumes vary.

4.0
Feb 18, 2026
Recommend
CEO approval
Business outlook

Pros

Worked with some really great people, felt like my managers and coworkers cared about me as a person, hybrid work schedule

Cons

Was shuffled around multiple contracts so it felt hard to get settled somewhere and grow, pay felt lacking for the cost of living in the city I was in

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GovStrive Response
3mo
Thank you so much for sharing your experience at GovStrive. It truly means a great deal to hear that you felt supported by your managers and teammates, and that the people around you made a positive difference in your day-to-day work. Creating an environment where individuals feel cared for and respected is something we genuinely strive for, so your words really resonate with us. We appreciate you being open with us in sharing your challenges. We understand that moving between contracts can bring a lot of change, and we truly appreciate the flexibility and commitment that make those transitions successful. These shifts are a natural part of government contracting, and we approach them with the goal of keeping our team supported, employed, and growing. We remain dedicated to helping employees feel grounded and encouraged throughout each step of their journey with us. Your feedback on compensation is equally important. We know the cost of living can vary widely, and we are committed to reviewing our pay practices to ensure they stay fair and competitive for the markets we operate in. If possible, I would like the opportunity to discuss your concerns with you. Maintaining a positive work environment where current and former employees are allowed to professionally express their thoughts is critical to our success. You can reach me directly at clinton.jones@tbifederal.com or by phone at 478-239-6868. Thank you again for taking the time to share your perspective. We appreciate the contributions you made while you were with us and sincerely wish you all the best in what comes next.
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