Time for work, fun and development. - Customer Support GovSpend Employee Review

5.0
Feb 26, 2021
Recommend
CEO approval
Business outlook

Pros

Our workplace is really nice, functional and clean, good amenities. The team is friendly, supportive and motivated. Trust and shared values between team members. We have fun weekly parties with real breaks, where no work is discussed. Work-life harmony: clear work instructions, work profiles are reviewed annually; flexible hours of work, part-time work is possible; support of continuous learning and development; Competitive salary and benefits: • paid holidays and PTO, • health, dental, life and vision benefits, • Employee Assistance Program, • 401K retirement plans, • 100% Employer-Paid Disability • and Life Insurance • wellness support - 100% Employer-Paid

Cons

Not for me. Each task is helpful for my development. I know how to keep what is valuable for my personal growth.

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5.0
Oct 17, 2024
Recommend
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Pros

Remote Culture Leadership Compensation Benefits Product

Cons

Not too many to think of right now.

1.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

No pros at all. Run away

Cons

They struggle to renew customers. Renewal rate is laughable. Federal platform “fedmine” is a joke. It was made in 2004 and still looks that way. They don’t even have the most common contract vehicles that most federal contractors are looking for. Dibbs, nasa sewp, gsa ebuy are non existent. They patch holes by partnering with other firms for drafting bids or offering more gwac availability. Someone could potentially pay 3 different providers instead of taking the time to develop the product themselves. SLED data is solid, but not sustainable as customers don’t win many government contracts which is why the renewal rate is so low. Tenured reps are highly favored and get to work the best accounts.

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