Awesome Company - Anonymous employee Gopuff Employee Review

5.0
Feb 15, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great Place to Work, Everyone is friendly, positive and excited about goPuff -Still starting up, so there is room for advancement early in the game -The Business is run by smart people, making good decisions on how things should be run -No matter what position you are, you have a voice and the company is open to suggestions

Cons

-The Work/Life Balance is not the greatest. This can be expected because they are a start-up and needs all the help they can get. At least you will be rewarded for your efforts.

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Gopuff Response
8y
Thanks so much for taking the time to give us your feedback!

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5.0
Jan 24, 2026
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CEO approval
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Pros

Benifits offered are really good. Exceptionally good benifits offered.

Cons

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2.0
Jan 4, 2026
Recommend
CEO approval
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Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

2
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