I would not recommend someone to join this place. - Anonymous employee Gopuff Employee Review

2.0
Oct 22, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people here are very talented and hard-working.

Cons

Management/Leadership is horrible. They push you to work hard and overtime, which is fine but you can expect to just be handed the pink-slip and told that it's your last day. The management thinks that they're a startup and its OK to do so! I even had to reach out to finance later as they hadn't paid me fully post my departure. It's not about work-life balance, there's no peace of mind here.

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
Jan 4, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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