Growing Pains of a "Startup" - General Manager Gopuff Employee Review

3.0
Feb 8, 2022
Recommend
CEO approval
Business outlook

Pros

The Gopuff team is stuffed with people that are really invested into making the company succeed - they all work really hard and everyone I connected with is invested and willing to help each other out.

Cons

24/7 role - literally. as a GM, I was on call all the time because there were no Shift leads (shift assistants) and I was the only salaried manager for a 24/7 site. Furthermore, the work going into launching the company into a city like NYC is tremendous - they're still figuring their stuff out, which meant lots of long hours, a lot of changed directions, and really thinking on the fly.

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay Employee discounts 401k match Some competitive benefits (that are now gone) Remote friendly

Cons

Toxic culture Toxic senior leadership Low morale Full time employees squeezed so thin

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