Fake it till you make it!! 👍 - Anonymous employee Gopuff Employee Review

1.0
Aug 24, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only Pro is the laid back environment which can be questionable at times.

Cons

Where to even begin... The fact that there have been 20 reviews in the last week should lead you to realize these are fake reviews. To see what people are saying about this company are extremely hilarious. For instance, being recognized and rewarded for hard work is pretty much being shouted out at a Friday meeting for everyone to give you fake smiles and claps. Company releases info about raising money yet can't give people the pay they deserve. If you were the kid growing up getting participation awards you better apply here like yesterday. This place is full of people that have no idea what they're doing with little to no vision at all. Way too many personal agendas especially at the executive level. If you met some of these people outside of the office and found out what they're in charge of at gopuff, you'd start to question life in general. Nepotism is the name of the game, if you're not willing to play and have human feces on your nose stay far far away, in another galaxy. I could go on forever about the "CEOs" but that's just too easy.

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Gopuff Response
7y
Thanks for taking time to give your review because we take all feedback very seriously. As a growing company, we are constantly looking to improve our fam experience. Please consider sending an anonymous email at reviews@gopuff.com so we can connect on these issues and resolve them.

Explore other reviews about Gopuff

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
Jan 4, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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