Would not recommend - Anonymous employee Gopuff Employee Review
1.0
Aug 14, 2017
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
A lot of room for growth
Cons
Very unprofessional company all around. Loyalty means nothing to them. They will ask you to put in insane hours, put your whole life on hold, and then drop you without giving you any reason whatsoever
Gopuff Response
8y
Not cool! We want to make this right. Send us an email at: reviews@gopuff.com so we can connect on these issues and resolve them.
Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed.
Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively.
High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level.
Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale.
Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed.
Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.