Demands are too high and employees are not respected - Customer Service Manager Goodwill Employee Review

1.0
Apr 29, 2025
Recommend
CEO approval
Business outlook

Pros

Management was helpful in finding a suitable position during the interview process. Easy to learn on the job.

Cons

The requirements and demands on the employees are nearly unattainable unless you're superman. Good luck trying to call out sick.

Explore other reviews about Goodwill

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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