Great place to work and develop a new career - Career Center Educator Goodwill Employee Review

5.0
Apr 22, 2011
Recommend
CEO approval
Business outlook

Pros

The company has a family feel to it. Everyone is VERY friendly and willing to talk, help, and just be a great teammate. Promotes mainly from within. For a non-profit the pay is very good (althow for-profit still pays better). Immediate management is kind, team oriented, willing to help train you and help you advance int the company. And more often then not your intimidate manager did your job at one point so they know very well how difficult your job is and is willing to help as needed.

Cons

Not a heck of a lot of management positions, so promotions beyond a supervisor level are rare and in high demand. But the biggest downside is that the Directors and VPs are more pencil pushers not social workers. Each came from accounting or business backgrounds rather then rise from the ranks of the non-profit workers they command. They seem to have little concept of what its like on the front lines. They tend to make strategy plans that sound great on paper but are completely impractical in real life. The result is department are handed a plan of action and when the plan fails its the departments fault. No thought is ever given that the plan could have been at fault... But i suppose this is true of most corporate environments.

Explore other reviews about Goodwill

5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tuition reimbursement Fairly flexible schedule

Cons

Inequity Low pay Lots of miscommunication

3.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed my customer service work - helping people as a part of a larger mission to help the community. I found it rewarding to advance to supervisor and pick up new skills and responsibilities such as safety auditing and supply management. And of course it was always interesting to sort all the interesting and unique donated goods.

Cons

A change in management over the past year+ has been very difficult for me. I found my work more heavily scrutinized and criticized in ways that felt unclear and unfair. The new manager had a clear bias towards certain employees, gossiped openly and loudly and often with explicit HIPAA violations, and made it literally impossible for me to keep track of inventory supplies as a part of my responsibilities. Communication between management and associates - and even between management and supervisors is very poor. Workplace culture has seemed to shift from being very flexible and people-oriented to more stringent on policy and focused on revenue. Trust in upper management is strained. Day to day if you stick to your task and focus on production, you'll probably do well. But for me it isn't what it used to be.

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