So much better than expected - ASM- Assistant Store Manager Goodwill Employee Review

5.0
Jun 9, 2023
Recommend
CEO approval
Business outlook

Pros

Work life balance Reasonable expectations in workload Training, communication and advancement PTO, overtime and holiday pay Understanding and supportive company Programs offered to clients and employees all the same Employee discount(if you can schedule a time to use it) 50% off coupons

Cons

Low pto return for part time associates Strange and strict shopping policies make it wildly complicated to buy anything from the company and use your discount.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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