Corporate decisions/rules has sent morale into a nosedive. - Anonymous employee Goodwill Employee Review

1.0
Apr 1, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most of the fellow employees are great people.

Cons

Corporate gives us sick days, but gives verbal and written reprimands if you take it; even with a doctors excuse. Breaking this rule can end in firing. The same goes for personal days. Request must be submitted far in advance and then OK'd by management. So much for "personal". Short of a funeral for immediate family, you won't get off. The dress code is from hell. We used to wear comfortable jeans with blue shirts. Now it is uncomfortable, hot clothing with belts and aprons. Store managers are caught in the middle; forced to implement unfair policies and create stress in the workplace, or ignore corporate and do what is right making the workplace much more bearable but incurring the wrath of higher ups.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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