"Goodwill" is a Lie - Material Handler Goodwill Employee Review

1.0
Oct 22, 2021
Recommend
CEO approval
Business outlook

Pros

Getting constantly talked down to and disrespected for 12.50 an hour, if that's one of your kinks I guess.

Cons

I was fired for trying to use my bereavement time to visit my dying grandmother in Hospice. What a great way to cap off the emotional turmoil of an already terrible experience. Goodwill cares nothing about you or its employees, only profits. They advertise themselves as if they're trying to provide some great service to the community, when really they're just capitalizing off the misery of others in order to sell them overpriced, secondhand junk. Upper management itself is full of racists. Even with plenty of evidence accusing one of our Leads, she was merely transferred to a different store instead of being let go. They protect their own, not the people of color being negatively affected by their actions. And even then, she was only transferred because she was cutting in to their bottom line. (Aka, greed is still paramount to them.) Nothing happened to the manager that had been protecting her for years, sweeping all complaints until then under the rug.

Explore other reviews about Goodwill

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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