Don't Be Fooled - Merchandise Processor Goodwill Employee Review

2.0
Apr 23, 2021
Recommend
CEO approval
Business outlook

Pros

The minimum wage is appealing at first, and you'll get to meet interesting people. You do get a 50% off discount, but...

Cons

All stores have extremely high turnover, both of entry-level positions and managers. At my store this was the fault of the managers being "yes-men" who were hired and kept on because they represented the company's brand better than they could run the store. We've lost good managers and workers who lost patience with the lack of respect and being asked to cover for people who were allowed to slack off. Furthermore, the "Paid Time Off" they boast about on their website is taken off automatically every time you call out. That's right - sick days are automatically taken out of your PTO. Also, about that 50% discount? You can't use it at the store you work at, and in fact, you are forbidden to shop at the store you work at.

Explore other reviews about Goodwill

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great impact on the community

Cons

Terrible salary and hourly pay rates. They claim they care about the community, but don't do anything for their own people to make sure they're taken care of and paid fairly.

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