Death by Fear and Process - Post Sales Gong Employee Review

+No culture at all, especially in CS (filter reviews for Customer Success and you'll see how poor it has been lately) +Extreme process oriented to the point of overkill. Internal meetings galore. +CS leaders seem more anxious than their reps leading to a fear based model and constant second guessing of your work and if you're doing a good job. +Targets constantly move, changes constantly happen (while this is normal in the start up world it seems like there's no clear vision or prioritization of work/life bandwidth) +Growth conversations and actually developing as an employee and human take a backseat to ensuring your renewals come through or whatever leadership tells you is on fire currently