1.0
May 2, 2025
Former employee, more than 5 years
San Antonio, TX
Recommend
CEO approval
Business outlook
Pros
• Strong learning experience for early-career leaders. • Supportive and hard-working club-level staff. • Opportunities to develop problem-solving and operational resilience due to lean resources.
Cons
• Leadership resists innovation and often leads through pressure rather than collaboration. • Chronic understaffing and unrealistic expectations create high burnout risk. • HR support is inconsistent and often procedural rather than people-focused. • Culture is stagnant, and feedback from the field is rarely acted on. • The brand trades heavily on name recognition but lacks competitive amenities or support structures.