Great place to work - Director of Finance Gold Coast Transit Employee Review

Strong sense of team spirit.

None I can think of.

Medical benefits are free if you're single. The pension is also very competitive if you're vested or have been employed for at least 5 years.

In my 8 year career, I've never worked somewhere bad enough for me to write a glassdoor review (this even includes a previous manager that had so many HR complaints against her that she was eventually forced out of the company). The issues here go beyond just one bad manager and are reflective of larger systematic issues: 1. Lack of empathy or basic humanity from senior leadership. I was told before accepting the job that “overtime was rare”, and that I’d be able to work a 9/80 schedule with every other Friday off. Within a week of joining, my manager (the CFO/Assistant GM) reneged on this schedule and maintained that “you work until the job is complete”. Despite working consistent overtime, I wasn't meeting deadlines and received no training, support, or additional staffing from the CFO who insisted "everything was easy" and yet refused to sit down to look at the details and work through issues. On a rare occasion that I took my terminally ill parent to a doctor appointment, I got a text from the CFO saying "you're so behind on deadlines, what's your plan to catch up" showing no sensitivity for the situation or regard for me as an employee. 2. HR is useless. The entire Finance team met with the CFO and HR to discuss complaints about the CFO’s retaliatory treatment and HR didn't offer any resolution to any of the concerns addressed. On a sidenote, HR typically involves the GM for employee concerns to discourage them from escalating issues. 3. No work life balance or employee appreciation. The CFO/Assistant GM routinely demands orders and doesn’t reward her team for efforts that go above and beyond. For exp, I cancelled/switched my day off to cover for someone who quit after giving only a couple days’ notice. With no time to prepare, me and another teammate worked overtime to successfully complete everything on time. We didn't get a simple “thank-you” from the CFO, and when it came to my day off the next week, she sent a text demanding that I come into the office even though I had already done that the week before. This would have required me to cancel my plans and drive an hour into the office for a task that either could have waited until I was back, or easily could have been done by her. I didn't come in, and so she retaliated by immediately taking away the 9/80 schedule from the entire Finance department, a decision that was fully backed by the General Manager. 4. Retaliation from senior management. I received a negative performance review, extension of my probation period from 1 year to 1.5 years (in the same month it would have been finished), and no merit based raise. I learned I was the only one in the department who didn’t receive a raise, and so I met with the GM to provide specific accomplishments/rebuttals to the CFO's reasons for the review. The GM simply parroted back to me the same things that the CFO told me and did nothing to remediate the issue. 5. Unfair treatment across organization. Some departments are allowed to work from home and have a “9/80 schedule”, with every other Friday off, while other departments are not.